FreshDesk plugin kills website

[RobLui]

Hope this can be of any help to you :

"Please run: bin/grav install" - I cannot get it to work. (IIS 8 on W2012R2 Srv)

I’m installing GRAV on IIS 8 on a Windows 2012 R2 server for a locally hosted website. I’ve installed PHP and the other pre-reqs. When I run GIT Bash and use bin/grav install it’s saying “no such file or directory”, or sometimes it won’t say anything and it’ll do nothing. Any advice and/or troubleshooting I can do? Here’s a screenshot of my GIT Bash terminal https://i.gyazo.com/7109a5a4a333d81d5c8706f52ffbef63.png