Hi, I’m using Antimatter and i’ve recently installed FreshDesk plugin. However, it immediately kills my website and i can only see white pages. I’ve tried restarting the website host, but that didn’t work. Removing the plugin folder resolves this. Also, this has happened before for other plugins. …

I’ve managed to get it working. I had PHP 7.1 and 5.6 installed at the same time and the FastCGI was running from the 5.6 directory. Uninstalling that and making sure it runs under 7.1 fixed it. Well, it doesn’t turn the whole website into a white page, but need to actually test the plugin later. H…

Might be hard to reach the plugin developer arround this forums. If you are not getting answer, I will recommend to raise an issue directly in the repo of the plugin, in this case: https://github.com/benface/grav-plugin-freshdesk

Could you provide more details? :slight_smile: I see no errors in my installed version, what other plugins are these that you had the same issue with?

Hi I’ve just tried a fresh install of the one page skeleton + admin installed. I installed FreshDesk then the screen went white. No errors. It’s the same for the main screen and the admin. [image] It’s a shame! Looking forward to that plugin!!

I cannot reproduce this at all, tried with multiple setups, multiple skeletons, none broke :taco: What setup are you installing this on?

I’ve got this set-up on an Windows 2012 R2 server using IIS.

Hope this can be of any help to you : [image] "Please run: bin/grav install" - I cannot get it to work. (IIS 8 on W2012R2 Srv) Archive I’m installing GRAV on IIS 8 on a Windows 2012 R2 server for a locally hosted website. I’ve installed PHP and the other pre-reqs. When I r…

Hi - Gitbash works fine for me. Although, i usually install plugins via the admin portal?

So the install of the freshdesk plugin was a success installing through gitbash? I’m too unfamiliar with windows servers to say if it’s cause of that, that you’re not able to install it… But my guess is, it is, cause on linux/mac I haven’t had any issues

Yeah, it installs fine. Then i get an instant blank white page after i refresh it. I’ll keep trying.

Maybe there is a php.log / error.log which can show you the direction. :wink:

FreshDesk plugin kills website

Support

RobLui March 8, 2018, 8:52pm 7

Hope this can be of any help to you :

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FreshDesk plugin kills website

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