Page not found, automatic redirect. No backup available, not sure what to do

Support
1

Hi,

I’m new to Grav, and I’m having major issues troubleshooting it.

The client made the following changes on their website:

  • Duplicated a page. This was (I believe) a listing page, since it contains multiple news article items.
  • made edits on the duplicated page.
  • deleted the original page.

The news article items are visible but the parent /news/ page is not found and it keeps refreshing infinitely.

Console log screenshot:
console

user/themes/m2/en/home DOES NOT exist on the server.
user/themes/m2/home DOES exist on the server.

I’m NOT receiving Grav Error 404 Page. The preloader never stops loading and then the page keeps refreshing infinitely.

I know this is a looong stretch and I apologize if I’m being unreasonable asking for directions.

Many thanks in advance.

2

Any chance you could share at least a header of that duplicated page? Could they try reverting the edits they did manually?

For me it looks like they added a malformed URL somewhere or some config is wrong. I believe instead of user/themes/m2/en/home URL the intention was to have /en/home.

3

Unfortunately, they can’t revert the changes because they don’t remember what exactly did they change…

Hmmm, header of the duplicated page as in frontmatter content? If yes, here it is:

name: News
title: News
content:
    items: '@self.children'

I believe instead of user/themes/m2/en/home URL the intention was to have /en/home.

Where would I change this? I’m guessing somewhere in the files on the server but the client didn’t edit anything on the server, I’m 100% sure about that.

4

You need to find what exactly creates this URL. Based on the screenshot and return-as=json, I’d say it’s somewhere in JS (which I believe is custom or from some plugin) for some XHR request.

P. S. This return-as=json seems wrong and it should be just /en/home.json if implemented correctly